b
batal_it

Batal

@batal_it

System Technician

Germany
Arabic, German, English
About me
I am an IHK-qualified IT specialist in system integration with experience in technical support, server administration and hardware and software troubleshooting. I also completed training in data analytics, machine learning, deep learning and reinforcement learning. I help diagnose technical issues and offer bug fixing for web apps built with Lovable, Bolt, Cursor and other AI coding tools. My focus is clear communication, a defined scope, careful testing and practical explanations of the changes made.... Read more

Skills

b
batal_it
Batal
Offline • 
Average response time: 3 hours

See my services

Desktop Applications
I will integrate webrtc and livekit for windows and android apps
From$8,000 / projectMore details
Troubleshooting & Improvements
I will fix bugs in your lovable, bolt, cursor or ai coded web app
From$30 / projectMore details

Work experience

Pelz_Zeit

IT System Technician | 1st & 2nd Level Support

Pelz Zeit

Aug 2021 - Sep 2025 • 4 yrs 1 mo

Administered servers, domains and customer-specific IT environments. Diagnosed and resolved technical issues in first- and second-level support. Installed, configured and maintained hardware, software and workstations. Implemented and supported ZEUS time-recording systems, coordinated projects through go-live, and delivered customer training and technical guidance.

Self-Employed_/ Freelancer

Computer Repair Technician & Shop Owner

Self-Employed / Freelancer • Self-employed

Aug 2012 - May 2015 • 2 yrs 9 mos

Owned and operated a computer and mobile accessories shop in Lebanon. Diagnosed and repaired computers, smartphones and hardware components, provided remote technical support, advised customers on suitable products and repairs, and managed day-to-day sales and customer service.