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bella_jaq

Bella J

@bella_jaq

Business Strategy, Change Management Consultant, Project Management

United States
English, Spanish, Italian
About me
I am a Business Strategy & Change Management Consultant helping enterprises align business models, leadership, organizational design and technology implementation. With over 10 years of experience in financial services leadership, I specialize in organizational design, workforce planning, and AI-enabled transformation. I combine strategic advisory with hands-on delivery to translate vision into tangible outcomes.... Read more

Skills

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bella_jaq
Bella J
Offline • 

See my services

Business Strategy & Innovation
I will be your expert change management consultant
From$155 / projectMore details

Work experience

Consultant

Indigo

Jun 2024 - Present • 2 yrs 1 mo

Executive advisor specializing in operational scale and human-centric design. - Org Design: Re-architected structures for scaling firms to remove silos and accelerate speed-to-market. - HCM Strategy: Bridged the gap between growth targets and talent capability through better onboarding and retention. - Digital Transformation: Migrated legacy operations to modern platforms, focusing on ROI over simple tech adoption. - Operations: Established operational processes and KPI frameworks that shifted teams from high-activity to high-impact outcomes.

PMI

Program Manager

PMI

Jun 2024 - Jun 2026 • 2 yrs

- Led strategic programs improving operating efficiency, data visibility, and governance, increasing program throughput by 30%. - Implemented performance dashboards and standardized delivery processes ensuring clear and effective communication with stakeholders. - Defined and operationalized OKR/KPI frameworks, designing member engagement programs from planning to execution to drive cross-department collaboration.

Bank_of America

AVP - Financial Center Manager

Bank of America • Full-time

Aug 2020 - Jul 2024 • 3 yrs 11 mos

Focused on business growth, operations optimization, and talent management within the financial center environment. Led teams to improve operational efficiency and drive performance outcomes in a high-stakes financial services setting.