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benedictuyobiz

Benedict James

@benedictuyobiz

Customer support specialist

Nigeria
English
About me
Hi, I’m Benedict — B.Sc Business Admin, University of Uyo. For 3+ years at Jabeet Nigeria, I handled 50+ daily customer DMs for logistics + laundry clients via phone + email. Zero missed days. I work 6PM-10PM WAT daily = 1PM-5PM EST. I cover your US afternoon while you sleep. Home office: Dedicated fiber internet + 6hr inverter backup. If I say 9am, it posts 9am. I offer: Fast email replies, calm phone support, order tracking, and social media DM management. Message "HIRE" for a free 15-min audit of your support gaps.... Read more

Skills

b
benedictuyobiz
Benedict James
Offline • 

See my services

Messaging & Emailing
I will be your US hours shopify virtual assistant for admin support
From$10 / projectMore details

Work experience

Self_Employed

Senior Customer service Representative

Self Employed • Self-employed

Jan 2021 - Dec 2024 • 3 yrs 11 mos

Jabeet Nigeria Ltd | 2021-2024 Handled 50+ daily customer DMs via phone, email, WhatsApp for logistics + laundry clients. Zero missed days in 3 years. Resolved complaints, tracked orders, managed social media replies. Night shift specialist: 6PM-10PM WAT = 1PM-5PM EST coverage for US stores. Trained 2 new staff on CRM tools. Fast typer 60 WPM.