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Fiverr Pro
English
$
USD
I will shopify ecommerce customer support, email, live chat, order management help
About this Gig
Are customer emails, live chats, order questions or refund requests taking too much of your time? I will provide organized Shopify ecommerce customer support that helps you keep customers informed while you focus on growing your store.
My support can include:
Email and live chat customer support
Order status, tracking and shipping questions
Returns, refunds and cancellation requests
Product questions and customer complaints
Customer follow-ups and basic ticket management
Shopify order and customer support
I can follow your FAQs, store policies, SOPs, macros and brand voice so customers receive consistent, professional replies. If you use a help desk such as Gorgias or Zendesk, I can work within your provided workflow when included in your requirements.
Choose a package for a small support task or ongoing store assistance. For the best results, send your store platform, support channel, approximate workload and customer-service guidelines before ordering.
You get clear communication, organized handling and support focused on a better customer experience. Let me help reduce your support workload and keep your ecommerce customers cared for.
Industry:
Music
•
Technology & internet
Platform:
Amazon
Language:
English
FAQ
What ecommerce customer support do you provide?
I can handle customer emails, live chat, order questions, tracking requests, product questions, returns, refunds and general customer inquiries. The exact tasks can be adjusted to your store's workflow.
Do you support Shopify stores?
Yes, the gig is designed around Shopify ecommerce support. You can provide your store procedures, FAQs and customer-service guidelines so the support follows your workflow.
Can you handle email and live chat support?
Yes, email support and live chat support are included according to the package you select. Please provide the communication channel and instructions before the order begins.
Can you work with Gorgias or Zendesk?
I can work within Gorgias, Zendesk or another support workflow when it is part of your requirements and access is provided. Please explain your ticket process, tags, macros and escalation rules before starting.
