I will be your 24 7 customer support specialist and live chat agent
Remote Operations Specialist
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Need a reliable Customer Support Specialist, Live Chat Agent, or E-commerce Virtual Assistant to take customer support OFF your plate?
With 9+ years of experience, I provide professional Live Chat, Customer Service, Email & Ticket Support, Shopify Support, E-commerce Support, Social Media Support, Customer Success, and Virtual Assistance.
I handle Shopify, Amazon, TikTok Shop, Etsy, eBay, WooCommerce, websites, apps, Instagram, Facebook & WhatsApp. and more
Services:
- Live Chat & 1-Minute SLA
- Email & Ticket Support
- Shopify & E-commerce Support
- Orders, Tracking & Fulfillment
- ️ Returns, Refunds & Exchanges
- Social Media & Inbox Management
- Appointment Setting & Lead Support
- Complaints & Issue Resolution
- Customer Retention & CRM Support
Tools: Zendesk, Gorgias, Intercom, Freshdesk, Tidio, Kustomer, Meta Business Suite & more.
I don't just copy paste replies. I take ownership, solve problems, protect your brand, and deliver professional customer experiences.
Fast, reliable, detail oriented and comfortable with high volume customer support.
Available for part time, fulltime, after hours or long term support.
Message me for a FREE consultation and custom offer.
My Portfolio
FAQ
What platforms do you support?
I can manage website live chat, Facebook Messenger, Instagram DMs, WhatsApp Business, email support, and other chat based platforms.
Do you provide phone support?
No. This gig focuses on chat support, email support, and messaging platforms.
Can you work in my timezone?
Yes, I can adapt to your preferred timezone and business hours.
What type of businesses do you support?
E-commerce stores, SaaS companies, agencies, local businesses, service providers, and online brands.
Can you handle customer complaints?
Yes, I can professionally manage complaints, inquiries, and support requests.
Do you provide reports?
Yes, daily or weekly reports can be provided depending on the package.
Can you improve customer satisfaction?
Yes, my goal is fast responses, professional communication, and positive customer experiences that help improve CSAT and reduce DSAT.
Do you offer long term support?
Yes, long term customer support arrangements are available through custom offers.

