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biancaahmad

Bianca N

@biancaahmad

Virtual Assistant

South Africa
English
About me
I’m a detail-oriented Virtual Assistant with over 10 years of experience providing reliable administrative, executive, and customer support. I help busy business owners and teams stay organized with calendar and inbox management, meeting coordination, CRM updates, data entry, research, and day-to-day administrative tasks. I’m highly organized, dependable, and comfortable working independently in a remote environment. My goal is simple: to save you time, keep things organized, and make your day-to-day workload easier.... Read more

Skills

b
biancaahmad
Bianca N
Offline • 

See my services

General Assistance
I will manage your inbox, schedule, and daily administrative tasks
From$40 / projectMore details
Data Typing
I will do accurate data entry and manage your zoho CRM
From$45 / projectMore details

Portfolio

Work experience

Virtual Assistant

Helping Hearts Senior Care

May 2021 - Apr 2026 • 4 yrs 11 mos

Delivered end-to-end virtual administrative and executive support, managing calendars, correspondence, meetings, events, records, and operational priorities. Managed and prioritised email and telephone communication, ensuring timely responses and professional engagement with staff, donors, volunteers, suppliers, and external stakeholders. Coordinated meetings, appointments, outreach activities, travel, transport, and event logistics while maintaining accurate schedules and communication. Processed monthly payroll for up to 12 employees and maintained 100% accuracy across deductions, leave balances, and payroll deadlines over five years. Prepared reports, board meeting packs, meeting minutes, research summaries, donor communication, grant documentation, and compliance records. Maintained accurate beneficiary, employee, and volunteer records while protecting confidential information and supporting audit readiness. Processed invoices, maintained petty-cash records, captured expenses, and completed monthly reconciliations. Tracked meeting action items and supported administrative processes that improved accountability and operational coordination.