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Fiverr Pro
English
$
USD
Bilawal Sarfraz
@bilawalsz
Career, Web, Ecommerce and Transcription Support
Pakistan
English, Urdu
About me
Hi, I'm Bilawal Sarfraz, a digital support specialist with 5+ years of experience working with USA-based companies.
I help businesses and professionals with audio/video transcription, ATS resumes, cover letters, LinkedIn profile optimization, WordPress website development and optimization, and Shopify product listing support.
I focus on accurate work, clear communication, on-time delivery, and practical solutions that improve visibility, save time, and support growth.
Skills
Bilawal Sarfraz
Offline •
Average response time: 1 hour
See my services
Resume Writing
I will write an ats resume, cover letter and linkedin profile
Transcription
I will do accurate audio and video transcription, podcast and interview transcript fast
Work experience
Freelance Virtual Assistant, Transcriptionist & WordPress Developer
Local Clients • Freelance
Feb 2019 - Present • 7 yrs 3 mos
Provide virtual assistance for local clients, including admin support, documentation, and task coordination. Deliver accurate English audio/video transcription with clean formatting and proofreading. Build and maintain WordPress websites (setup, edits, updates, content changes) with a focus on smooth performance and mobile-friendly layouts. Recently expanded services to Fiverr for global clients.
Customer Support, Data Entry & CRM Specialist
USA-based Company • Full-time
Sep 2020 - Dec 2025 • 5 yrs 3 mos
Managed live chat and email support in a fast-paced environment while maintaining accuracy, confidentiality, and clear communication. Handled high-volume data entry and CRM management (updating customer records, ticket tracking, tagging, and reporting). Followed SOPs, resolved issues efficiently, and escalated complex cases when needed.
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1-1 out of 1 Reviews
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telmogranda
Canada
He did more than I expected in both delivery and explanations. He was very prompt, and I would definitely recommend him!
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