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OFFICE ADMINISTATOR
OTA (PTY) LTD • Full-time
Apr 2023 - Present • 3 yrs 1 mo
Improved customer satisfaction by introducing clear service guidelines and faster support. Maintained high uptime of computer systems through proactive troubleshooting. Helped expand services beyond browsing, including printing, scanning, and document editing. Built strong relationships with regular clients, contributing to repeat business and community trust.