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blessing_guest

Brianna

@blessing_guest

Ecommerce SOP and Customer Service Workflow Specialist

France
English
About me
I help Shopify and e-commerce businesses turn their daily operations into clear, professional SOPs and easy-to-follow workflows. I specialize in customer service SOPs, VA workflows, returns and refund procedures, order-processing documentation, escalation processes, checklists, and employee onboarding documentation. My goal is simple: help business owners document their processes so their VAs and customer support teams can work consistently, efficiently, and with less supervision. If you need organized SOPs that your team can actually follow, I’m ready to help. ... Read more

Skills

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blessing_guest
Brianna
Offline • 
Average response time: 2 hours

See my services

Customer Support
I will create shopify customer service sops and VA workflows