Blossom TimFlow

AI Automation & CRM Specialist

Automation Solutions

Dec 2022 - Present • 3 yrs 9 mos

I am an AI Automation & CRM Specialist with experience helping businesses automate operations, optimize workflows, and increase sales through custom AI solutions and advanced CRM systems. I specialize in building Claude-powered AI agents, AI assistants, MCP servers, Obsidian second brains, knowledge bases, and intelligent automation systems tailored to business needs. My expertise includes designing and deploying AI voice agents for inbound and outbound sales, cold calling, lead qualification, appointment booking, customer support, follow-up campaigns, and conversational AI using Vapi, Close CRM, OpenAI, Claude AI, and custom APIs. I create scalable systems that improve customer engagement, streamline communication, and reduce manual work. I build and automate workflows using GoHighLevel, HubSpot, Zoho CRM, Pipedrive, Monday.com, Shopify, Zapier, Make.com, Airtable, and other business platforms. My services include CRM setup, CRM migration, pipeline management, sales funnel creation, email marketing automation, chatbot automation, lead generation systems, customer onboarding, and marketing automation. I develop webhook integrations, REST API integrations, custom dashboards, automation sequences, and third-party app connections to ensure seamless data synchronization across multiple platforms. My experience also covers AI chatbot development, workflow automation, process optimization, database management, and cloud-based automation solutions. Additionally, I create automation for e-commerce businesses, agencies, consultants, startups, and sales teams by integrating Shopify, Zoho Books, Google Workspace, WhatsApp, calendars, forms, payment gateways, and customer databases. I help businesses automate repetitive tasks, manage leads efficiently, improve conversion rates, and scale operations with AI-powered systems. Core skills include AI automation, CRM automation, AI agents, Claude AI, OpenAI API, MCP servers, Vapi, GoHighLevel, HubSpot, Zoho CRM, Pipedrive.

AI Automation & Full-Stack Developer

Freelancer • Self-employed

Apr 2021 - Mar 2023 • 1 yr 11 mos

I work as a freelance AI Automation and CRM Specialist, helping businesses build and improve automated digital systems that reduce manual work and improve customer operations. My experience includes developing AI-powered customer support systems, CRM automation, WhatsApp automation, workflow automation, AI agents, API integrations, and custom business applications. I work with tools and platforms such as n8n, OpenAI, Claude, Supabase, WhatsApp API, HubSpot, Salesforce, Zoho CRM, GoHighLevel, Pipedrive, Zapier, Vapi, Retell AI, Shopify, WooCommerce, WordPress, and various APIs. I have built solutions for customer support, lead management, sales follow-up, eCommerce automation, recruitment workflows, job search automation, AI voice assistants, data processing, and business process automation. My approach focuses on understanding the client's workflow, identifying repetitive tasks, designing the automation architecture, integrating the required tools, testing the system, and providing a solution with clear documentation.