Shahnoor Shah

@blurzxt

Support and Sales Specialist

Pakistan
English, Urdu
About me
Hi! I'm Shahnoor, a Customer Support & Sales Specialist and with 4+ years of experience in customer service and BPO operations. I have professional experience handling customer inquiries, resolving issues, providing product assistance, managing support tickets, and communicating with customers through different channels. I also have experience in sales-focused environments where communication, customer satisfaction, and achieving targets are important. Also into making montages editing.... Read more

Skills

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blurzxt
Shahnoor Shah
Offline • 
Average response time: 1 hour

See my services

Outbound Sales (SDR)
I will cold calling appointment setting
From$10 / projectMore details

Portfolio

Work experience

O2

Customer supports

O2 • Full-time

Feb 2025 - May 2026 • 1 yr 3 mos

1. Customer Support Specialist — TAPCHECK Jan 2025 – Feb 2026 Provided customer support for an Earned Wage Access platform. Assisted customers with account, balance, payroll, registration, and other account-related issues. Managed support tickets, troubleshot customer concerns, and escalated complex cases when necessary. 2. Customer Support Representative — Centaurus BPO 2021 – 2024 Provided customer support and sales assistance for UK telecommunications clients. Handled customer inquiries, account issues, service concerns, and sales opportunities while maintaining professional communication and customer satisfaction