I will develop ai chatbot for restaurant, ordering and reservations ai customer support


About this gig
Local restaurants are flooded with WhatsApp messages for bookings, questions, and requests for the menu or photos of the place. Staff are usually too busy to reply instantly, leading to missed revenue and a frustrating customer experience.
To solve this, I built a fully automated AI receptionist in n8n that runs 24/7 on WhatsApp. It's been a game-changer for the restaurant.
Heres what the AI agent can do:
- Handle Full Conversations: Manages booking, canceling, and rescheduling reservations completely on its own.
- Voice Note Interaction: A customer can send a voice note to book a table, and the AI replies with a voice note to confirm, creating a seamless, hands-free experience.
- On-Demand Menu & Photos: Customers can ask "send me the menu" or "show me pictures of the outdoor seating," and the agent instantly pulls the correct PDF or images from Google Drive and sends them directly in the chat.
- Automatic CRM Logging: Every confirmed booking, cancellation, and new customer detail is logged automatically in a Google Sheets CRM.
Platforms & Integrations:
- WhatsApp Business API | Twilio SMS
- Google Calendar | Reservation systems
- Local paayment gateways
- POS system integration.
Get to know Brenda.O
Chatbot Developer Using AI models and Agents
- FromUnited States
- Member sinceMay 2026
- Avg. response time1 hour
Languages
English, French, German
FAQ
Can customers order food directly through WhatsApp?
Yes, I integrate WhatsApp Business API so customers message your restaurant number, browse your menu through the AI conversation, select items, and place their order, The AI confirms the order, provides an estimated time, and sends the order details automatically to your kitchen or team member.
How does the table reservation system work?
Customers message your chatbot requesting a reservation, with date, time, party size, and any special requirements. The AI checks availability in real time, confirms the booking, and sends an automated confirmation with all details via WhatsApp,SMS. On Premium I build a full reservation in one place
Can the chatbot handle special dietary requirements and allergies?
Yes. I train the AI on your complete menu with full ingredient information and allergen data. When customers mention dietary restriction, gluten free, vegan, nut allergies, halal, the bot filters your menu and recommends only suitable items.
Can this integrate with our existing POS system?
On Premium I build POS integration with Square, Toast, Lightspeed, and custom POS systems and API access where confirmed orders flow directly into your existing point of sale system, eliminating manual order entry by your staff. If you use a different POS system message me with the details.
Can the chatbot run a loyalty and rewards program?
Custom package is where I build a complete loyalty program into the chatbot. Customers earn points automatically with every order placed through the bot. The AI tracks their points balance, notifies them of rewards they've unlocked, and applies discounts automatically on qualifying orders.

