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bria4545

Hassan

@bria4545

Shopify Customer Support and Order Management

Pakistan
English
About me
I provide reliable Shopify customer support and order management for e-commerce stores. I can handle customer emails, order tracking, address changes, cancellations, returns, refunds, exchanges, and missing or damaged delivery cases. I also organize order records, shipping details, customer communication, and store policies for chargeback responses. My focus is timely communication, accurate record keeping, secure account handling, and professional service. I am available for short-term trials and ongoing support.... Read more

Skills

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bria4545
Hassan
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide shopify customer support and order management
From$20 / projectMore details
E-Commerce Store Management
I will manage shopify chargebacks and payment disputes
From$20 / projectMore details

Portfolio

Work experience

NowThis

E-commerce Operations & Customer Support Specialist

NowThis • Self-employed

Aug 2024 - Present • 2 yrs 1 mo

Manage e-commerce operations and customer support, including customer emails, order tracking, product inquiries, quotations, order updates, delivery issues, returns, and payment follow-ups. Maintain accurate customer and order records, coordinate with production and delivery teams, and provide timely updates throughout the order process. Also assist with Shopify and website management, product information, customer complaints, and documentation for payment disputes and chargeback responses.