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brian_douglas0

KING CRM

@brian_douglas0

CRM Strategist, Sales Systems, Automation And Revenue Operations

United Kingdom
English, Spanish
About me
For 8years I specialize in designing and optimizing CRM systems that help businesses manage leads more effectively, automate repetitive processes, improve team productivity, and gain complete visibility across the customer journey. My experience includes CRM implementation, sales pipeline development, workflow automation, reporting, integrations, and process optimization across platforms such as HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel and many more. If your CRM feels disorganized or disconnected from the rest of your business operations, you're in the right place.... Read more

Skills

b
brian_douglas0
KING CRM
Offline • 

See my services

Platform Migrations
I will do data migration quickbooks xero zoho books sage 50 freshbooks odoo accounting
From$10 / projectMore details
CRM Management
I will setup hubspot CRM, sales pipeline, automation, lead management email workflows
From$15 / projectMore details

Work experience

Clear_Summit Group

Revenue Operations & CRM Consultant

Clear Summit Group • Freelance

Nov 2025 - Present • 8 mos

Provided CRM consulting and revenue operations support for businesses seeking greater alignment between marketing, sales, and customer success functions. Developed sales process frameworks, customer lifecycle workflows, forecasting systems, and performance reporting structures that enabled leadership teams to make more informed operational decisions and improve overall business performance.

Aviva

Senior CRM & Sales Operations Consultant

Aviva • Freelance

Feb 2025 - Present • 1 yr 5 mos

Led CRM implementation, sales operations, and workflow automation projects for growing businesses seeking greater visibility across sales, customer service, and business development activities. Designed scalable CRM frameworks, reporting systems, lead management processes, and automation workflows that improved operational efficiency and reduced reliance on manual processes. Worked closely with business owners, sales managers, and operations teams to align CRM systems with organizational objectives and revenue goals.

Digital_Transformation Pros

CRM Implementation Specialist

Digital Transformation Pros • Part-time

Aug 2023 - Dec 2025 • 2 yrs 4 mos

Managed end-to-end CRM deployment projects for organizations transitioning from spreadsheets, disconnected software platforms, and manual customer management processes. Responsibilities included CRM architecture, pipeline design, user onboarding, workflow configuration, reporting development, and process documentation. Focused on creating structured environments that improved team adoption and supported long-term business growth.