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Fiverr Pro
English
$
USD
I will provide reliable virtual assistant services for admin and scheduling
Virtual Assistant and Customer Support Specialist
Customer Support & Virtual Assistant trained through ALX, Click2Skill, and AQSkill in remote collaboration, communication, and problem-solving. I handle email/chat support, inbox management, data entr...
About this Gig
Live Chat & Email Customer Support
Fast, friendly, professional customer support is exactly what keeps your customers coming back.
With 2+ years of real-world, face-to-face customer service experience and specialized training in virtual customer support (ALX, Click2Skill, AQSkill certified), I know how to keep customers calm, satisfied, and loyal, whether it's a simple question or a frustrated complaint.
What I offer:
- Live chat support (quick, friendly, on-brand responses)
- Email support with clear, empathetic communication
- FAQ handling & basic troubleshooting
- Escalation of complex issues with clear notes
Let's talk about your specific needs before you order, so I can hit the ground running from day one.
Purpose:
Business
My Portfolio
FAQ
What hours are you available?
Let me know your customers' peak hours and I'll do my best to align my schedule — I'm flexible and can adjust as needed.
Do you have experience with chat tools like Tidio or Intercom?
Yes, I'm familiar with popular live chat platforms and can quickly adapt to whichever one you use.
What if a customer issue is outside what I can resolve?
I'll flag it clearly with notes and escalate it to you immediately, so nothing falls through the cracks.
