I will write business sops and process documents
About this Gig
GIG DESCRIPTION
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Does your business run on tribal knowledge?
If your team relies on "how we've always done it" instead of written systems you're losing time, money, and good employees.
I write clear, professional Standard Operating Procedures (SOPs) that turn your processes into repeatable, trainable systems your whole team can follow.
WHAT YOU GET
Step-by-step SOPs written in plain language
Formatted and ready to use immediately
Covers any department: admin, sales, operations, HR, customer service, field work
Delivered as editable Google Doc or Word file
POPULAR SOP TOPICS I COVER
New client onboarding
Job quoting & estimating
Invoicing & payment collection
Employee onboarding & training
Customer complaint handling
Scheduling & dispatch
Quality control checklists
Social media & marketing workflows
End-of-day / opening & closing procedures
Safety & compliance procedures
PERFECT FOR
Trades businesses (HVAC, plumbing, electrical, construction), professional services firms, retail operations, and any small business owner who's tired of being the only one who knows how things work. Message before ordering if you have any questions. I look forward to it.
Language:
English
Plan format:
Word doc
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FAQ
What information do you need from me?
Just your business type, the processes you want documented, and any notes on how you currently do things. A 5-minute intake form covers it all.
Can you write SOPs for my specific industry?
Yes. I cover trades (HVAC, plumbing, electrical, construction), professional services, retail, logistics, and more. Message me if you're unsure.
What format will I receive the documents in?
Google Doc by default. I can also deliver Word (.docx) or PDF — just let me know.
Can I request specific SOPs not listed above?
Absolutely. As long as you can describe the process, I can document it.
What if I need more than 15 SOPs?
Order multiple Premium packages or message me for a custom quote.
Do you offer revisions?
Yes — 1 revision on Basic, 2 on Standard, 3 on Premium. I want you to be completely satisfied.
