b
brunaalvesspro

Bruna A.

@brunaalvesspro

Customer Support e Virtual Assistant

Brazil
Portuguese
About me
Hello!I'm Bruna, a Customer Service professional with experience in customer support, team leadership, problem solving, and administrative assistance. I am organized, detail-oriented, and committed to delivering high-quality work. I can help with customer support via email and chat, virtual assistance, data entry, document organization, and beta reading in Portuguese, providing honest and constructive feedback. My goal is to provide reliable service, clear communication, and on-time delivery. I am always willing to learn new skills and help clients achieve the best results. Let's work together... Read more

Skills

b
brunaalvesspro
Bruna A.
Offline • 
Average response time: 1 hour

See my services

Beta Reading
I will beta read your portuguese book
From$20 / projectMore details
General Assistance
I will be your professional portuguese virtual assistant
From$15 / projectMore details

Work experience

Customer Service Team Leader

Ticket Show • Full-time

Feb 2022 - Jun 2026 • 4 yrs 4 mos

Customer Service Team Leader with solid experience in leading support teams, improving customer satisfaction, and managing complex service operations. Skilled in customer support, email and chat communication, problem solving, team development, performance monitoring, and administrative support. Committed to delivering high-quality service, building strong client relationships, and achieving efficient results with professionalism and empathy.