I will customer service and experience improvement

Bruna Jales

Brazil

I speak English, Portuguese, Spanish

Customer Service, Operations Specialist, Excel and Word

Hi! I'm Bruna, a Customer Service and Operations professional with 8+ years of experience in B2B service, order management, process improvement, and data analysis. I help businesses optimize customer ...
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About this Gig

Im Bruna, Customer Service & Operations professional with 8+ years of experience in B2B service, order management, and process improvement. I help businesses improve customer satisfaction, optimize workflows, and monitor KPIs with clear reports and dashboards. Proven results include reducing order processing time by 25% and increasing CSAT by 18%. Organized, proactive, and focused on efficiency and customer success.

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customer service and experience improvement
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customer service and experience improvement

Language:

English

•

Portuguese

•

Spanish

Timezone:

UTC daytime

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