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Brisk T
@bts2022
Brisk Tech Solutions
United Arab Emirates
English
About me
We are a team of qualified IT professionals with an excellent track record of driving key projects, possessing in-depth expertise in I.T. Service Management, Data Analysis, Cyber Security, Cloud Management, project management, enterprise solutions, and customer service, seeking an appropriate IT-related position in the freelancing world.
Skills
Brisk T
$20/hour
Offline •
Average response time: 1 hour
See my services
Help/Consultation
I will train you comptia a, itfs, n plus, c plus, security plus, cloud plus training
Cloud Management
I will do live all comptia coaching , comptia certification prep as comptia tutor
Want to work on an hourly basis?
Tell Brisk T what you need.
$20
/
hourPortfolio
Work experience
Senior IT Technical Support
Emirates Park Zoo • Full-time
Oct 2023 - Present • 2 yrs 7 mos
• Administer 200+ Windows endpoints, 8 physical servers and 25 network devices across 3 sites; maintain 99 % uptime. • Harden perimeter security via SonicWall NSA 4650: configured 120 firewall rules, IPS, Geo-IP filter, reducing intrusion attempts by 95 %. • Own ERP ecosystem: Web Prolific, WISH.Net, Touché, PayTRAX; resolve 35+ tickets/week with 4 h average SLA. • Manage Microsoft 365 tenant (250 licences): Exchange Online, Teams, SharePoint, Intune MDM. • Lead Windows Server 2019 upgrade project (zero downtime) and automated nightly backup to NAS + off-site Azure. • Create & audit 150+ AD user accounts, enforce least-privilege via GPOs, SSO for ERP systems. • Train 40+ staff on phishing awareness; cut security incidents from 12/month to 1
13 Reviews
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Rating Breakdown
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1-5 out of 13 Reviews
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nidaali006
Pakistan
I’m very impressed with the delivery. The seller followed the instructions carefully and delivered exactly what I needed, on time and with great attention to detail. Communication was clear and professional throughout, and any questions I had were answered quickly. The quality of the work exceeded my...
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raynar_gordon
Repeat Client
United States
Seller's Response
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sanaadil758
United States
I had an excellent experience with my A+ certification instructor. He is incredibly knowledgeable and takes the time to ensure his students fully understand the material. He listens carefully to questions and explains concepts clearly and thoroughly. His professionalism and dedication to student success...
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theolemo
United States
Helpful for achieving my sec+ and also my career in IT.
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khanfc2019
United Kingdom
Muhammad Nazar is an exceptional tutor whose expertise and dedication make learning a truly enjoyable experience. He has an impressive ability to break down complex topics into easy-to-understand concepts, ensuring that every lesson is clear and engaging. His patience and willingness to go the extra...
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