
Daniel Conteh
Virtual Assistant, Admin Support, Project Coordinator
Skills

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Work experience
Freelance E-commerce Sales Assistant
Self Employed • Freelance
Jan 2021 - Present • 5 yrs 6 mos
Independently managed online product listings across multiple platforms, handling 20+ product postings weekly. Communicated with 15+ clients monthly, processing orders and ensuring timely delivery of services. Managed customer inquiries, negotiated sales, and maintained a high customer satisfaction rate. Generated consistent sales revenue through effective online product promotion and client relationship management.
Administrative Executive
Sierra Pacific Group • Full-time
Jan 2024 - Dec 2025 • 1 yr 11 mos
Provided administrative support to a team of 10 staff members, managing 50+ emails weekly, scheduling 15+ meetings monthly, and maintaining organized filing systems for 200+ documents. Assisted with project coordination across 3 departments, ensuring deadlines were met and daily operations ran smoothly. Reduced scheduling conflicts by 30% through improved calendar management and streamlined communication between teams.
Customer Service Representative
Frasers Hospitality • Full-time
Feb 2022 - Dec 2023 • 1 yr 10 mos
Handled 40+ customer inquiries daily via phone, email, and live chat, maintaining a 95% customer satisfaction rate. Resolved complaints efficiently, processed orders, and provided product information to customers. Consistently met response time targets and contributed to a positive customer experience across all touch points.