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Muhammad Burhan
@burhan_zoho
Zoho CRM Developer , Zoho One Expert , CRM Automation Specialist
Pakistan
English, Urdu
About me
Zoho CRM Developer & Zoho One Specialist with 6+ years of experience helping businesses automate sales, operations, finance, and support.
I specialize in Zoho CRM, Zoho Creator, Zoho Books, Deluge scripting, workflow automation, API integrations, and CRM customization.
I build scalable, business-focused solutions that eliminate manual work, streamline processes, and support long-term growth.
Let's discuss how I can optimize your Zoho ecosystem.
Skills
Muhammad Burhan
Offline •
See my services
CRM & ERP Development
I will setup, customize and automate zoho CRM for your business
CRM & ERP Development
I will setup, customize and automate zoho one for your business
Portfolio
Work experience
Zoho Developer & CRM Automation Specialist
Upwork • Freelance
Dec 2019 - Present • 6 yrs 7 mos
Helped startups, SMBs, and enterprises across the USA, UK, UAE, and Australia implement, customize, and optimize Zoho One and Salesforce solutions to streamline sales, operations, finance, and customer support. Key Responsibilities - Implemented Zoho One solutions including Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, Zoho Flow, Projects, Inventory, and SalesIQ. - Customized Zoho CRM with modules, layouts, workflows, Blueprints, validation rules, and automation. - Developed Zoho Creator applications using Deluge scripting for custom business processes. - Built workflow automation, approval processes, and business process automation to reduce manual work. - Integrated Zoho with WhatsApp, Stripe, Zoom, Google Workspace, QuickBooks, and third-party APIs. - Performed CRM migration, data import, data cleanup, and CRM optimization from HubSpot, - Pipedrive, Excel, and other platforms. - Delivered user training, documentation, CRM consulting, and long-term support.
