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bybarbarablack

Barbara Black

@bybarbarablack
Bolivia
English, Spanish
About me
Graphic designer, illustrator and 3D artist specialized in Blender. I create aesthetic visuals, social media designs, illustrations and 3D concepts with a creative and detail-oriented approach for brands, content creators and digital projects. ... Read more

Skills

b
bybarbarablack
Barbara Black
Offline • 
Average response time: 1 hour

See my services

Social Posts & Banners
I will create aesthetic canva posts for instagram
From$5 / projectMore details

Work experience

Optical_Near ME

Customer Service Agent | Nexmarvel (Zeelool & Vooglam)

Optical Near ME • Full-time

Mar 2025 - Nov 2025 • 8 mos

Provide bilingual (English–Spanish) support via live chat and email for eyewear brands Zeelool and Vooglam. Handle pre-sale and after-sale inquiries, including prescriptions, orders, returns, exchanges, and refunds. Ensure clear, empathetic, and policy-compliant communication while maintaining efficiency across multiple chats. Escalate out-of-policy or complex cases when needed. Key Skills: 💬 Customer Communication | 🧩 Problem-Solving | ⚖️ Policy Compliance | 💻 Multitasking | 🎯 Conflict Resolution | 🌍 Bilingual Support (EN/ES)

Dental_Enhancements

Call Center

Dental Enhancements • Full-time

Feb 2023 - Mar 2025 • 2 yrs 1 mo

Provided bilingual (English–Spanish) support for multiple dental offices across the U.S., including seven in Las Vegas, one in California, and one in Blacksburg. Managed both inbound and outbound calls, helping patients schedule appointments, consultations, and emergency visits for treatments like implants, Invisalign, and braces. Acted as a virtual front desk, ensuring every patient received clear guidance, empathy, and professional care from the first contact Core Strengths: 💬 Bilingual Communication (EN/ES) | 📞 Inbound & Outbound Calls | 🧩 Problem-Solving | 🤝 Empathy & Patience | ⚙️ Workflow Efficiency | 🦷 Dental Services Support