I will diagnose and fix windows computer and networking issues remotely
IT Systems and Network Technician
About this Gig
Are you experiencing problems with your Windows computer?
I provide professional remote technical support for Windows desktops and laptops. I can diagnose the issue, guide you through the solution, or assist you through a secure remote session with your permission.
I can help you with:
Windows 10 and Windows 11 troubleshooting
Slow computer performance
Software installation and configuration
Windows updates and error messages
Startup and basic system issues
Wi-Fi and internet connection problems
Printer and peripheral configuration
Microsoft Office and email setup
PC cleanup and optimization
Why choose my service?
Trained IT support technician
Clear and professional communication
Support available in English and French
Step-by-step explanations
Respect for your privacy and personal information
Please contact me through Fiverr before ordering and describe your issue. I will confirm whether the problem can be resolved remotely.
Important: This service does not include physical hardware repair, password bypassing, hacking, data recovery from damaged devices, or unauthorized access.
Device:
Desktop
•
Laptop
Operating system:
Windows
FAQ
Can you fix every computer problem remotely?
Many Windows, software, configuration, performance, Wi-Fi, printer, and update issues can be resolved remotely. Physical hardware problems may require an in-person technician. Please message me before ordering so I can evaluate your issue.
How will the remote support session work?
We will first discuss the issue through Fiverr. If remote access is necessary, we will use a secure screen-sharing or remote-support tool with your permission. You remain in control of your computer during the session.
What information should I provide before ordering?
Please provide your Windows version, a detailed description of the issue, any error messages or screenshots, when the problem started, and the troubleshooting steps you have already tried.
Do you support both Windows 10 and Windows 11?
Yes. I provide troubleshooting and technical support for Windows 10 and Windows 11 desktop and laptop computers.
Do you offer support in French?
Yes. Technical support is available in both English and French.

