Austin Hubbard

@c_hubbard32

AI Customer Support Assistant Specialist

United States

English

About me

I help businesses reduce customer support workload by building custom AI-powered support assistants trained on their real business information. These are not generic chatbots. I design AI support systems that use a company’s FAQs, policies, documentation, and approved responses to provide accurate and consistent customer support while avoiding hallucinations or incorrect answers. My process focuses on: • Clear rules and boundaries • Business-specific knowledge • Reliable escalation to human support • Simple, easy-to-use systems This allows businesses to save time, reduce repetitive support... Read more

Skills