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Caitlin Odoko
@caitoo8
Business Analyst and Improvement Consultant
United Kingdom
English
About me
I'm a business analyst and consultant with almost 10 years experience helping large organisations to understand complex problems to improve customer and colleague experience. My background spans stakeholder engagement, workshop facilitation, process improvement, customer journey mapping, service design and change delivery.
I combine analytical thinking with a human-centred approach to uncover root cause, identify opportunities for efficiency and improvement and deliver practical recommendations that create measurable value.
I bring structure, curiosity and collaboration to every project.
Skills
Caitlin Odoko
Offline •
Average response time: 1 hour
See my services
Interviews & Focus Groups
I will understand what your customers need
