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caroline_jakobi

Caroline J

@caroline_jakobi

Remote Operations Research Specialist

Germany
German, English, Russian
About me
I help founders, NGOs and digital teams bring clarity and structure into complex operations. With a background in healthcare and international project work, I create clear SOPs, organize CRM systems, optimize workflows and deliver reliable, source based content research. I am used to handling sensitive data and high responsibility environments and work with precision, independence and strong communication. My focus is simple: making your backend efficient so you can focus on growth.... Read more

Skills

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caroline_jakobi
Caroline J
Offline • 
Average response time: 1 hour

See my services

Template Docs & Formatting
I will professionally format and edit your business documents
From$15 / projectMore details
Language Lessons
I will teach you german in a relaxed and practical way
From$10 / projectMore details

Work experience

Certified Pediatric & Health Nurse

Klinikum Stuttgart • Full-time

Mar 2022 - Dec 2025 • 3 yrs 9 mos

High-accuracy documentation, coordinated communication with patients and medical teams, and problem-solving in highpressure environments

Remote Freelancer – Virtual Assistance & Project Support

feel lombok PT • Freelance

Sep 2023 - Nov 2024 • 1 yr 2 mos

Research, documentation, CRM and operational support for NGO and an international team. Creation of visual and written content. Supported fundraising and operational workflows. Work with Trello, Notion, Google Workspace and remote communication tools. Developed a company name (lovin lombok) and logo that is still actively used by the client today. Worked directly with the client to translate brand values into visual identity.

Chair of the Trainee Council (Employee Representation)

Klinikum Stuttgart • Part-time

Jan 2022 - May 2023 • 1 yr 4 mos

• Took over leadership after the previous board dissolved and led a team of seven in rebuilding all organizational structures from the ground up • Represented over 800 trainees in negotiations with hospital management • Conducted crisis meetings between leadership and trainees • Created informational materials and flyers on workplace safety and violence prevention • Organized and led large-scale assemblies for trainees • Acted as main communication link between staff and management