Catherine H

@cathuserinsight
United Kingdom
English
About me
Hi, I’m Catherine. I provide honest, thoughtful feedback on websites, apps and customer journeys from a real user’s perspective. Alongside my professional teaching career, I’ve taken part in hundreds of website tests, user interviews and feedback sessions over the years. I naturally notice where things feel smooth and easy to use, but also where users may feel confused or frustrated. If you work with me, you’ll get genuine, level-headed feedback from a real person, without jargon or over-the-top “UX expert” language. Drop me a message and I’d be delighted to chat and help.... Read more

Skills

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cathuserinsight
Catherine H
Offline • 

See my services

User Testing
I will review your website or app and give clear, written user feedback
From$40 / projectMore details
User Testing
I will record a review of your website or app user experience and share suggestions
From$20 / projectMore details

Work experience

Freelance_Web Designer

Independent User Interview and Feedback Participant

Freelance Web Designer • Self-employed

Aug 2009 - Present • 16 yrs 9 mos

I participate in online user interviews, both live with a researcher and through written feedback sessions. I also take part in moderated group discussions, sharing clear and honest insight into usability, clarity, and overall customer experience.