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cathy_cathysmil

Cathy W. Wang

@cathy_cathysmil

Operations and Service Delivery Professional

China
English, Chinese
About me
I am an experienced operations and service delivery professional with over 17 years of experience in the service industry. I specialize in process design, business operations optimization, and team management, having successfully managed teams of 50+ members and overseen monthly revenues of over $150,000.... Read more

Skills

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cathy_cathysmil
Cathy W. Wang
Offline • 

See my services

Logistics
I will source reliable heavy truck rubber parts suppliers from china
From$20 / projectMore details

Work experience

TikTok

Assistant Manager

TikTok

Apr 2025 - Present • 1 yr 5 mos

- Managed daily operations and service delivery for a large team of 50+ employees - Designed and optimized business processes to improve efficiency and service quality - Oversaw monthly revenue of over $150,000 and ensured stable performance - Led team training, performance management, and operational planning - Collaborated with cross-functional teams to enhance workflow and customer experience - Provided bilingual (English & Chinese) communication and reporting support