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Assistant Mnager
Delivery Hero
Jun 2019 - Mar 2026 • 6 yrs 9 mos
About me: - 6 years in operations at foodpanda Pakistan: fleet operations, payroll controls, onboarding, risk and compliance - Owned payroll controls for 18,000+ riders with 100% disbursement accuracy - Built Excel and SQL reports for fraud monitoring, KPI tracking and payment recovery (99.95% accuracy) - Scaled rider onboarding to 800+ per day and trained a team of 15 - Operational controls that helped prevent about PKR 2 million in losses - Operations consulting for a dairy farm (15% higher milk production, 20% less waste) and a manufacturing client