c
cesarautomation

Cesar O Cuauh

@cesarautomation

IT Automation Professional

Mexico
Spanish, English
About me
I am an automation builder with 13+ years across telecom and IT operations. I specialize in turning slow, manual, error-prone processes into reliable automation tools using Power Automate, Power Apps, and Excel/VBA. I combine an operations mindset with a builder's instinct for eliminating repetitive work.... Read more

Skills

c
cesarautomation
Cesar O Cuauh
Offline • 

See my services

Programming & Tech
I will automate your excel tasks with vba macros to save you hours
From$30 / projectMore details
Automations & Agents
I will build power automate flows to automate your business tasks
From$40 / projectMore details

Work experience

Solera

NOC Analyst

Solera • Full-time

Jan 2023 - Present • 3 yrs 9 mos

Manage major incidents (P1/P2) end to end: detect, triage, and escalate to resolution while protecting SLAs. Monitor IT infrastructure, applications, and facilities. Design and deploy internal automation tools using Power Automate and Power Apps to reduce manual effort and standardize incident reporting.

Ericsson

Services Engineer

Ericsson • Full-time

Nov 2011 - Apr 2014 • 2 yrs 5 mos

Remotely monitored and troubleshot network equipment across CDMA, LTE, 3G, and 4G technologies. Collaborated with engineers to restore voice and data services on CORE, RAN, and IMS platforms. Managed trouble tickets and performed hardware troubleshooting during maintenance windows.