c
cesard410

Cesar Marquez

@cesard410

Marketing Digital

Peru
Spanish
About me
Hi! I'm Cesar, a digital support professional with experience in customer service, digital marketing, content management, and administrative tasks. I help businesses provide fast, professional, and friendly customer support while keeping digital operations organized and efficient. I'm organized, responsible, detail-oriented, and skilled with digital tools. I understand both customer needs and online business operations, allowing me to deliver reliable support and a positive customer experience.... Read more

Skills

c
cesard410
Cesar Marquez
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will professional support and email management for your business
From$5 / projectMore details
General Assistance
I will manage your emails and provide professional customer support
From$5 / projectMore details

Work experience

Movistar

Call Center Customer Advisor

Movistar • Full-time

Jan 2018 - Jul 2018 • 6 mos

6 months of experience providing customer support via call center for mobile phone services. Assisted customers with inquiries about billing, balances, payments, debts, installments, network issues, technical problems, service coverage, and other mobile service concerns. Developed strong communication, problem-solving, and customer service skills.