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Anja

@change_it_
5.0(1)

Gorgias and AI Agent Expert for Smarter, Scalable Customer Support

Germany
English, German
About me
Hi, I’m a Gorgias Partner & AI Agent Expert with 12+ years in Customer Service and CX Operations, helping DTC e-commerce brands build smarter, more scalable support operations. I specialize in Gorgias setup & optimization, AI Agent implementation, automation, CX audits, workflows, and support operations, with particular experience in supplement and subscription brands. My focus is simple: reduce repetitive support, improve efficiency, and build systems that scale without automatically adding headcount.... Read more

Skills

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Anja
Offline • 
Average response time: 1 hour

See my services

Planning & Setup
I will build your gorgias helpdesk foundation from scratch
5.0(1)
Planning & Setup
I will audit your gorgias setup and show you what to fix first

Portfolio

1 Reviews
5.0

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Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
1-1 out of 1 Reviews
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    S

    slaynu

    US

    United States

    5

    We brought Anja in before launch, which turned out to be the right call. Starting from scratch, she built our entire Gorgias setup, including channels, rules, views, contact reasons, and training videos so the team could hit the ground running. She also reviewed our FAQs and delivered a CS handbook that...

    $800-$1,000

    Price

    2 weeks

    Duration

    gig

    Planning & Setup

    Helpful?
    Yes
    No