Anja

@change_it_

Optimizing Gorgias and CX systems to boost efficiency and growth

Germany

English, German

About me

Hi, I’m Anja, A CX & Customer Service Consultant with 12+ years in leadership and 3+ years optimizing e-commerce operations as an official Gorgias Partner. I help e-commerce brands streamline CX operations, improve KPIs, reduce refunds and disputes, and boost customer satisfaction. I build scalable, efficient systems that empower teams, enhance automation, and drive measurable growth.... Read more

Skills