
Charles Emma
ENGLISH AND GERMAN COLD CALLER
Skills

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Portfolio
Work experience
Lead Generation & Sales Development Specialist
Sarah-J Coaching • Freelance
Aug 2024 - Dec 2025 • 1 yr 4 mos
Researched and identified potential B2B prospects. Built targeted prospect lists based on specific customer profiles. Verified business information and contact details. Contacted prospects through outbound sales campaigns. Qualified leads according to business requirements. Conducted follow-ups and maintained prospect engagement. Assisted with appointment setting and sales development. Managed prospect information through CRM systems. Tracked lead status and sales activities. Supported customer acquisition and business development campaigns.
Telemarketing & Appointment Setting Specialist
HJY Leo • Freelance
Aug 2023 - Aug 2024 • 1 yr
Managed outbound B2B and B2C calling campaigns. Contacted potential customers and introduced relevant products or services. Qualified prospects based on campaign requirements. Identified decision-makers and buying opportunities. Handled initial objections professionally. Scheduled appointments with qualified prospects. Followed up with prospects who showed interest. Recorded call results and prospect information. Updated CRM systems and maintained accurate sales records. Provided feedback regarding prospect responses and common objections.
B2B Sales Representative & Cold Calling Specialist
Ghostwriter Plattform: Akademische Ghostwriter finden! • Freelance
Aug 2021 - Sep 2022 • 1 yr 1 mo
Conducted B2B outbound calls to prospective customers and decision-makers. Researched and qualified prospects according to defined customer profiles. Presented products and services clearly and professionally. Identified customer needs and business pain points. Handled objections and responded to prospect questions. Scheduled qualified appointments for sales teams. Conducted follow-up calls with interested prospects. Maintained accurate customer and prospect records in CRM systems. Updated lead status, call outcomes, and follow-up activities. Supported sales teams in developing and maintaining a healthy sales pipeline. Represented businesses professionally during customer interactions.