
Charles J
UX UI Designer, Figma Expert for Websites, Apps and SaaS Products
Skills

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Portfolio
Work experience
UX/UI Designer
Not Found • Full-time
Dec 2025 - Present • 6 mos
AI-powered automotive claims platform processing 1M+ claims annually for 40+ international insurers. ✅ Designed an AI-assisted reporting workflow covering prompt creation, report generation, preview states, and PDF export, translating ambiguous user intent into structured product behaviour. ✅ Defined early design-system foundations, including tokens, typography, and component standards, improving UI consistency and engineering adoption across new AI product initiatives. ✅ Used rapid prototyping and AI-supported workflow exploration to align product, UX, and engineering around feasible MVP concepts.
Freelance B2B UX/UI Designer
Self Employed • Freelance
Dec 2024 - Dec 2025 • 1 yr
Smava: Germany's leading online loan comparison platform, serving 1M+ users annually. ✅ Designed complex credit application flows for OTR lending products, structuring progression logic across generic and bank-specific financial requirements for multi-step checkout journeys. ProjectSync: Enterprise Project & Programme Management Platform. ✅ Transformed dense enterprise workflows into scalable, intuitive interfaces that improved visibility across large programme structures and dependencies. Balanced business, technical, and user needs across forecasting, milestone management, reporting, and Primavera P6 integration workflows. Used AI-assisted tools and rapid iteration methods to explore product flows, improve interface clarity, and accelerate concept development.
User Experience Designer
Lufthansa • Full-time
Oct 2022 - Dec 2024 • 2 yrs 2 mos
✅ Increased campaign manager efficiency by 50% by replacing fragmented spreadsheet- and PDF-based workflows with a scalable self-service advertising platform across 300+ flight routes. ✅ Transformed dense passenger sentiment and NPS datasets into operational analytics interfaces that reduced insight-generation time by 66% and enabled 90% faster comprehension for stakeholders and decision-makers. ✅ Designed operational tools for cabin crew and inflight systems under high cognitive-load conditions, simplifying complex workflows through structured interaction design and clear information hierarchy.