
Charles
CRM Specialist
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AI Voice Agent & CRM Automation Expert
Automation Solutions • Self-employed
Jan 2023 - Present • 3 yrs 4 mos
I specialize in building high-converting AI-powered appointment systems and CRM automations for coaches, consultants, real estate agents, and service-based businesses. MY SERVICE INCLUDES: Designing and deploying advanced AI Voice Agents (Vapi AI and similar) for outbound cold calling, lead qualification, and automated appointment booking. Full CRM setup, integration, and optimization (GoHighLevel, Close CRM, HubSpot, Salesforce, Pipedrive, Follow Up Boss, etc.). Seamless integrations using Zapier, Make (Integromat), n8n and native API connections. Complete appointment workflows: Lead capture → AI engagement → Calendly booking → CRM sync → Automated follow-ups via SMS, Email & Voice. Data migration, custom workflows, and multi-platform automation systems. I have successfully helped clients scale their lead generation and booking systems, reducing manual work while increasing appointment rates significantly.