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charlotte_exude

Charlotte B

@charlotte_exude

Senior Marketing Consultant

United Kingdom
English
About me
Senior Marketing Consultant. Brand Positioning and Growth Strategy. Most B2B companies don’t have a marketing problem, they have a positioning problem. I help businesses cut through the noise by sharpening their positioning, messaging, and value proposition so their marketing actually works. My focus is on clarity: • Clear value propositions buyers understand • Sharp messaging that differentiates you from competitors • Strategy aligned to marketing, sales, and growth goals • No fluff. No jargon. No busywork.... Read more

Skills

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charlotte_exude
Charlotte B
Offline • 

See my services

Marketing Mentorship
I will sharpen your b2b marketing, positioning and messaging
From$2,500 / projectMore details
Strategy & Planning
I will give your business a marketing audit
From$1,500 / projectMore details

Work experience

E.ON

Business Customer Service Specialist

E.ON

Aug 2007 - May 2009 • 1 yr 9 mos

I addressed technical inquiries concerning billing and metering, demonstrating a comprehensive understanding of our business operations and systems, as well as proficiency in the Billing Code and credit management guidelines. Handling the Complaints line, I built rapport with difficult customers and resolved issues beneficial to both parties. I also mentored new colleagues, aiding in their development within the company.