Riano

AI Automation Expert

Google

Mar 2025 - Present • 1 yr 4 mos

I worked as an expert artificial automation individual for them, we integrated multiple tech stack ranging from vapi ai, retell ai,elevenlabs conversational ai, make com,n8n, zapier and multiple things.

Marketing Expert

Facebook • Freelance

Oct 2024 - Nov 2025 • 1 yr 1 mo

As a Marketing Automation Expert, I help businesses streamline their marketing, sales, and customer communication processes through smart automation systems that improve efficiency, boost conversions, and increase ROI. My work focuses on designing and implementing automated workflows that reduce manual tasks, improve lead nurturing, and create a seamless customer journey from first contact to conversion and retention. I specialize in building and optimizing automation systems using tools such as GoHighLevel, Zapier, Make.com, CRM platforms, email marketing tools, form builders, and AI-powered solutions. I create workflows for lead capture, follow-up sequences, pipeline automation, appointment booking, email and SMS campaigns, customer segmentation, onboarding systems, and reporting dashboards. My goal is always to ensure that businesses do not just collect leads, but properly engage, qualify, and convert them through strategic automation. Over time, I have worked with businesses across different industries to solve operational bottlenecks, improve response times, automate repetitive tasks, and create better client experiences. I understand how to connect different platforms through APIs and no-code tools, allowing businesses to run more smoothly without losing personalization in their communication. I also support campaign optimization by aligning automation with business goals, sales processes, and customer behavior. Beyond the technical setup, I bring strategic thinking into every project by identifying gaps in the customer journey, improving workflow logic, and ensuring automation aligns with revenue growth. I am passionate about helping brands save time, scale faster, and build systems that work consistently in the background. My experience combines technical execution, marketing strategy, and problem-solving to deliver automation solutions that are practical, scalable, and results-driven.