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Cheri J
@cherisocielmuet
Payroll Operations Consultant
United States
English
About me
I am a Payroll Operations Consultant. I help organizations build a payroll operations that supports the business and not disrupts it. I do it quietly within my two frameworks: The Planner, which includes: Payroll Operations Planning & Risks Prevention, Payroll Systems Implementation Oversight, and The Mechanic which is the Payroll Tax & Compliance Remediation.
Skills
Cheri J
Offline •
See my services
Risk Management
I will rebuild payroll operations for startups and smbs
Portfolio
Work experience
Not Found
Self-employed • 1 yr 5 mos
Payroll Operations Consultant
Aug 2025 - Present • 1 yr 2 mos
Sociél Muet Atelier Recovered $200K in prior-period payroll tax overpayments across multiple states and jurisdictions within the first nine months. Identified and positioned an additional $500K refund for capture, leaving the VP with the documented instructions required to preserve it through the Hilton Grand Vacations acquisition. Directed the post-acquisition closeout across 48 state tax accounts, terminating 43 and transitioning the remainder to new ownership. Resolved roughly 20 multi-state penalty notices concentrated in Mississippi, Michigan, Maryland, Massachusetts, Ohio, Pennsylvania, Georgia, and Florida. Authored the closeout SOP and checklist delivered to the BGV VP and HGV Payroll Director, giving the acquiring organization the documented playbook needed to complete the transition cleanly and preserve compliance continuity.
Payroll Tax Specialist
Feb 2026 - May 2026 • 3 mos
Signal Energy Reconciled payroll taxes and discovered nearly $2M in underpayment exposure that had gone unaddressed across multiple periods. Surfaced benefits that had not been reconciled since 2021 and identified per diems being paid in four flat amounts across 38 states with no written policy and no caps. Directed the internal payroll tax specialist through the payments, amendments, and W-2Cs required to bring the entity current.
Payroll Tax & GL Specialist
Hilton Hotels & Resorts • Full-time
Sep 2022 - Aug 2025 • 2 yrs 11 mos
Led the Paychex to Dayforce migration for a PE-backed startup spanning 5K+ employees and 4-5 entities, consolidating 10 regional payroll accounts down to 4-5 and surfacing the Dayforce tax code misconfigurations that later produced multi-state payroll tax notices, then opened agency dialogue to begin cleanup before transitioning out. Realigned payroll with HR and Finance after inheriting a department deliberately siloed by prior leadership, partnering with HR to build a clean California termination process and back-end system rules for four-day work weeks in California and New York, then working directly with the Finance head to establish a swift payment process for California and all states carrying heavy payout deadlines. Trained two team members and standardized system-based SOPs calibrated to a growing acquisition footprint, giving leadership a payroll function structured to scale rather than one dependent on a single point of control.
