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chitsigam

Margaret C

@chitsigam

I will be your dedicated online virtual assistant

Zimbabwe
English
About me
Hello! I am a reliable and organized Virtual Assistant ready to help you manage your daily tasks efficiently. I can assist with email management, calendar scheduling, data entry, internet research, customer support, and social media management. I am comfortable using Google Workspace, Microsoft Office, and Canva. I am detail-oriented, hardworking, and committed to delivering quality work on time. My goal is to help your business run smoothly while you focus on growing it. Please feel free to contact me before placing an order. I look forward to working with you!... Read more

Skills

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chitsigam
Margaret C
Offline • 

See my services

Customer Support
I will be your professional virtual assistant for sales and customer support
From$20 / projectMore details

Work experience

Sales rep

Pepsi trading as Varun Beverages • Part-time

Aug 2020 - Jan 2021 • 5 mos

Key Responsibilities: -Promoted and sold Pepsi products to retail and wholesale customers -Managed and developed relationships with existing clients -Identified and secured new sales opportunities -Monitored stock levels and ensured product availability -Handled customer complaints and resolved issues professionally Achievements: -Consistently met and exceeded monthly sales targets -Increased sales volume within assigned territory -Built long-term relationships with key retail customers -Improved product visibility and market presence in assigned area

Call Center Agent

National Tickets Global • Full-time

Jan 2016 - Nov 2019 • 3 yrs 10 mos

Key Responsibilities: -Managed high volumes of inbound and outbound customer calls -Assisted customers with ticket purchases, inquiries, and issue resolution -Handled payment processing and order confirmations -Provided professional email and live chat support -Maintained accurate customer records using CRM systems -Resolved complaints while maintaining a positive customer experience Achievements: -Consistently met daily and weekly call targets -Maintained high customer satisfaction ratings. -Successfully upsold and cross-sold ticket packages -Reduced customer complaint resolution time -Recognized for professionalism and strong communication skills