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chris_cloudlord

Chris C

@chris_cloudlord

Salesforce Manager, Developer, and Solutions Engineer

United States
English
About me
I’m Chris. A Salesforce Certified Administrator and current Salesforce Manager. I don't just configure; I engineer solutions. I lead complex implementations across Sales, Service, Marketing, Experience Cloud, & CPQ. Across the Salesforce ecosystem, I bring strategic expertise. Core Skills: -Architecture: Data Architecture, Solution Engineering & Integrations -Config: Custom Objects & Formulas, Validation Rules -Optimization: Lean Six Sigma Green Belt -Analytics: Reports & Dashboards for actionable insights -Automation: Flow & Apex Ready to maximize your Salesforce ROI? Contact me today!... Read more

Skills

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chris_cloudlord
Chris C
Offline • 
Average response time: 6 hours

See my services

Database Administration (DBA)
I will your expert salesforce solution engineer
From$85 / projectMore details

Work experience

Salesforce Manager

Bill360 • Full-time

Oct 2023 - Present • 2 yrs 7 mos

Lead and manage the Salesforce team to deliver innovative solutions across the entire Salesforce platform. Drive digital transformation through expertise in Solution Engineering, Data Architecture, Change Management, and Business Systems Analysis. Implement and optimize Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and CPQ, leveraging Einstein and AI for enhanced efficiency and customer engagement. Oversee Platform Integrations to ensure seamless data flow and system interoperability.

Senior Salesforce Administrator

A-LIGN

Mar 2021 - Aug 2023 • 2 yrs 5 mos

•Orchestrated global security and access controls, managing the full user lifecycle including OWDs, sharing rules, and complex role hierarchies/permission sets. •Architected scalable platform configurations using Flow, Dynamic Layouts, and Custom Settings to automate business processes and enhance UX. •Managed a complex integration ecosystem, overseeing third-party applications including ZoomInfo, DocuSign, CPQ, FinancialForce, and Salesloft. •Directed the end-to-end SDLC, from business requirement gathering and technical documentation to sandbox environment management and deployment. •Optimized Business Intelligence by designing dashboards and reports to track key performance metrics across Sales and Service functions. •Resolved high-priority technical escalations, providing advanced user support while maintaining system stability and data integrity.