I will provide reliable virtual assistance, customer support, web chat, email support

Need reliable support for your business? I will provide professional Virtual Assistant, Customer Support, Email Support, Live Chat and Administrative Support to help you save time and keep your business running smoothly.

I currently work in customer support at Commonwealth Bank, assisting customers with enquiries, complaints, digital banking support, service requests and follow-ups. I also support a small business in Sydney, handling customer emails, enquiries, bookings, follow-ups and general administration.

I can assist with:

• Email & inbox management
• Live chat & customer support
• Customer enquiries & follow-ups
• Bookings & scheduling
• Data entry & spreadsheets
• Administrative tasks
• Client communication
• General virtual assistance

I am Sydney-based and understand the expectations of Australian customers and businesses. I am organised, responsive, professional and comfortable learning new systems quickly.

I am currently growing my freelancing portfolio and looking to build long-term relationships with Australian businesses. I offer flexible availability, including evenings and weekends, and can provide support for both ongoing and short-term projects.