c
chrisriveraops

Chris R

@chrisriveraops

Operations and Business Systems Specialis

United States
English
About me
Operations and business systems specialist with 10+ years of U.S. management experience. I help small businesses create clear SOPs, workflows, checklists, trackers, customer service systems, and practical business documents. My background includes multi-location operations, team leadership, scheduling, KPI tracking, process improvement, training, and customer experience. I focus on simple, usable systems that make day-to-day operations easier to manage.... Read more

Skills

c
chrisriveraops
Chris R
Offline • 

See my services

Business Efficiency & Automation
I will create sops workflows and business process documents
From$25 / projectMore details
Formulas & Macros
I will create custom excel or google sheets business trackers
From$25 / projectMore details

Work experience

AMC_Theatres

Supervisor

AMC Theatres • Full-time

Apr 2013 - Apr 2014 • 1 yr

Supervised 15+ employees and supported scheduling, inventory, customer-facing operations, employee relations, and marketing execution. Ensured operational standards were met during shifts and handled customer-facing requirements in a high-volume environment.