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christian_gomar

Christian G

@christian_gomar

Founder Human Behavior Researcher

United Arab Emirates
English, Spanish
About me
I am a human behavior researcher, builder, and founder with over 20 years of qualitative data collection in high-pressure environments. From leading teams at Amazon to managing large-scale operations during the FIFA World Cup, I specialize in systems thinking and pattern recognition. I now build tools like Verso that bridge the gap between human knowledge and AI alignment.... Read more

Skills

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christian_gomar
Christian G
Offline • 

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Language Lessons
I will teach you conversational spanish with a neutral colombian accent
From$10 / projectMore details

Work experience

Amazon

CSA / Customer Experience Manager

Amazon • Full-time

Oct 2018 - Jul 2021 • 2 yrs 9 mos

Led a team of 30+ Customer Service Associates for the US marketplace. Specialized in onboarding acceleration, improving satisfaction scores from 20% to 90% within weeks. Ranked as a top manager for team engagement and served as a bridge between leadership principles and frontline behavior.