
Christian B
AI CHATBOT AND AUTOMATION EXPERT
Skills

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Portfolio
Work experience
AI Content Repurposing Automation Specialist
Health.gov • Freelance
May 2026 - Present • 0 mos
Built content repurposing workflows that converted long-form content into multiple marketing assets. The automation could take a blog post, website page, newsletter, YouTube transcript, podcast transcript, voice note, or raw document and turn it into LinkedIn posts, Facebook captions, Instagram captions, X/Twitter threads, email newsletters, carousel ideas, and short promotional copy. The workflow used ChatGPT, Claude, Gemini, Browse AI, WordPress, Google Docs, Google Drive, Airtable, Google Sheets, Make.com, n8n, and API/webhook connections. I also created content approval systems where generated posts were stored in Airtable or Google Sheets before scheduling or publishing. This role was centered on AI content automation, content repurposing, social media automation, blog-to-social automation, website summarization, AI copywriting workflow, content calendar automation, WordPress automation, Browse AI scraping, and social media post generation.
AI Customer Support Chatbot Designer
LeewayHertz • Freelance
May 2026 - Present • 0 mos
Designed AI customer support chatbots for businesses that received repeated questions about pricing, services, bookings, delivery timelines, order status, refund policies, and support requests. The chatbot was structured to understand customer intent, provide helpful answers, collect important details, and escalate complex issues to a human team when needed. I connected the chatbot to Telegram, WhatsApp, website chat widgets, Gmail, Google Sheets, Airtable, Slack, and CRM systems. For AI response generation and intent handling, I used OpenAI, Claude, Google Gemini, n8n AI Agent, Make.com, Zapier, Code nodes, routers, filters, and webhook triggers. This experience covered AI customer support chatbot, chatbot conversation design, customer service automation, FAQ automation, support ticket routing, AI response generation, Telegram bot automation, WhatsApp chatbot automation, and chatbot-to-CRM integration.
AI Sales Assistant Workflow Builder
centrexIT • Freelance
May 2026 - Present • 0 mos
Created AI sales assistant workflows that helped businesses respond to new leads faster and make better follow-up decisions. The automation reviewed the lead’s message, budget, service need, urgency, and source, then classified the lead as hot, warm, cold, or needs review. The workflow generated suggested replies, summarized the prospect’s request, updated the CRM, notified the right team member, and created a follow-up task when needed. I used OpenAI, Claude, Gemini, n8n Code Node, Make.com routers, Airtable, Google Sheets, Slack, Gmail, HubSpot, GoHighLevel, WhatsApp automation, Telegram alerts, API integrations, and webhook triggers. This role focused on AI sales automation, lead scoring, AI lead classification, CRM follow-up automation, sales assistant workflow, automated reply generation, lead intent detection, AI-powered sales support, sales team notification, and lead conversion automation.