c
chshchan

Charles C

@chshchan

UIUX Writing Marketing PR

Hong Kong
Chinese, English, Korean, French
About me
I am a bilingual content designer and copywriter with over 5 years of experience across fintech, crypto, and professional services. I specialize in UX writing for banking apps, brand storytelling, and end-to-end content design in Agile teams. I excel at translating complex, industry-specific ideas into clear, user-centric content that builds trust and drives engagement.... Read more

Skills

c
chshchan
Charles C
Offline • 

See my services

UX Writing
I will write clear UX microcopy for your app or website
From$80 / projectMore details

Work experience

HSBC

UX Writer

HSBC • Freelance

May 2025 - Oct 2025 • 5 mos

Wrote UX microcopy for the HSBC HK App, specifically for Future Planner and Budget features. Partnered with product and compliance teams to ensure user-centric, regulation-compliant content. Optimized user flows and messaging based on usability testing and feedback during secondment via Protiviti.

OKX

UX Writer

OKX • Full-time

Oct 2022 - Oct 2024 • 2 yrs

Created engaging copy for web and mobile applications for a global crypto user base. Conducted content audits and gap analysis for Chinese-speaking markets. Collaborated on the development of a ChatGPT-based translation tool to streamline design efficiency and cross-team collaboration.