c
cierramarie_ugc

Cierra E

@cierramarie_ugc

AI and Formal Video Editing with UGC

United States
English
About me
I currently create content for social media platforms in a variety of styles. I am a versatile professional with over 5 years of experience in management, customer service, sales, and business ownership. I have strong expertise in team leadership, workflow optimization, marketing, and operational management. I am known for developing systems to improve task delegation, training employees for success, and delivering exceptional client experiences.... Read more

Skills

c
cierramarie_ugc
Cierra E
Offline • 
Average response time: 1 hour

See my services

AI Videography
I will repurpose 1 video into multiple with ai optimization
From$100 / projectMore details

Portfolio

Work experience

QuikTrip

Assistant Manager

QuikTrip • Full-time

Sep 2023 - Feb 2025 • 1 yr 5 mos

Oversaw store operations including cashiering, food preparation, inventory, and customer service. Developed a color-coded task delegation system to streamline assignments based on employee strengths, shift lengths, and workload. Created and implemented a pre-shift checklist to mentally prepare and structure team workflow. Monitored sales reports and adjusted inventory based on seasonal events. Handled financial accountability and trained clerks.

arise

Virtual Staffing Agency Owner - Captivating Communications Center

arise • Self-employed

Jan 2019 - Jul 2022 • 3 yrs 6 mos

 Operated a home-based call center providing customer support for Fortune 500 companies  Managed end-to-end business operations including social media marketing, recruiting, payroll, and scheduling  Trained for agent support roles: Home Depot (General Merchandise / Major Appliances), Agero (Roadside Assistance), FIS (Mastercard Fraud & Claims), and chat- based platforms  Delivered direct customer support, resolving escalated issues quickly and effectively