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Adah O

@cindyadah

Customer Success Manager Retention Lifecycle Specialist

Kenya

English

About me

I am a results-driven Customer Success & Retention Specialist with 4+ years of experience managing the end-to-end customer lifecycle across global SaaS platforms. I have a proven track record of driving retention, reducing churn risk, and maintaining 95%+ CSAT while delivering measurable revenue impact through operational discipline and customer empathy.... Read more

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