CK M
AI and Automation Specialist
Skills

See my services


Portfolio
Work experience
Automation & AI Workflow Specialist
Freelancing Career
Dec 2025 - Present • 7 mos
● Designed and implemented automation systems for businesses across operations, lead management, and client communication, helping reduce repetitive manual work and improve overall workflow efficiency. ● Built custom workflows and backend systems using GoHighLevel, Zapier, Make.com, and n8n, including CRM automation, lead nurturing pipelines, AI-powered workflows, reporting systems, document processing, and multi-platform integrations. ● Developed AI-assisted automation systems for lead intake, follow-ups, scheduling, internal operations, and administrative processes, helping businesses streamline day-to-day tasks and improve response times. ● Created landing pages, funnels, and automation-driven client workflows that supported lead generation, appointment booking, and customer engagement processes. ● Collaborated with clients to identify operational bottlenecks and implement scalable systems designed to centralize workflows, reduce administrative workload, and support business growth.
Keller Williams Realty
1 yr 11 mos
Assistant Operations Manager
Jun 2025 - May 2026 • 11 mos
● Managed and deployed weekly email campaigns via GoHighLevel and Constant Contact, supporting outreach to 5,000+ contacts across multiple databases. ● Coordinated 50+ real estate transactions end-to-end using Command CRM and DocuSign, improving document turnaround and reducing reliance on paper-based processes. ● Implemented automated scheduling and follow-up systems using ShowingTime, reducing manual coordination and saving time for the team. ● Identified and implemented improvements across tools, templates, and workflows to support a high-volume operation efficiently.
Executive Assistant
Apr 2024 - Apr 2025 • 1 yr
● Managed CRM operations for a real estate team, maintaining a large pipeline of leads and supporting consistent follow-up processes. ● Coordinated up to 100 property showings per week using digital scheduling systems, ensuring accurate and conflict-free calendars. ● Supported digital marketing efforts including email campaigns, social media scheduling, and client outreach. ● Built and maintained internal systems such as filing workflows, communication templates, and transaction documentation to improve team organization.