
Carolyn Y.
Vetted Pro
Level 1
Marketing and Brand Strategy Consultant
Vetted by Fiverr Pro
Carolyn Y. was selected by the Fiverr Pro team for their expertise.
Vetted for
Brand Voice & Tone
Business Consulting
Writing Advice
Skills

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$90
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Work experience
Freelance Brand Strategy + Consumer Insights Consultant
Industries: Toys, Entertainment, CPG, Automotive, Beauty, Tech, B2B, Retail, Sports
Feb 2013 - Present • 13 yrs 3 mos
BRANDS: Colgate • Dole • Google • Wells Fargo • Comcast Xfinity • MGA Entertainment • Little Tikes • Allergan • Toyota AGENCIES: Prophet • 180LA • Alma DDB • Gallegos United • Dailey LA Services include: * Brand architecture, brand positioning, strategic roadmap development * Consumer journey mapping, consumer personas * Connecting category, cultural and consumer insights to identify new opportunities for clients' businesses * Partnering with creative teams to develop creative briefs and brand expressions * Spearheading qualitative/quantitative consumer research studies (concept testing, product positioning, segmentation) to inform actionable marketing and business decisions * Developing quick-turn consumer research to guide new business pitches and compressed research timelines
Omni-Channel Marketing Insights & Strategy Manager
Disney Consumer Products
Jan 2011 - Jan 2013 • 2 yrs
* Developed omni-channel marketing strategy, analytics and insights for Disney Store North America. * Launched annual brand tracking research study, establishing first-ever cross-channel profile of Disney Store Target Consumer. * Implemented methods to track and evaluate Disney Store performance at a brand, campaign and promotional level. Provided multi-channel campaign recaps, brand reporting, and recommendation for future execution. * Managed Creative, Customer Experience, Merchandising teams, and external vendors (research, creative) to ensure high profile marketing initiatives are on brand and delivered on time. * Collaborated with and managed team consisting of Business Intelligence Analysts, Engineering, In-Store Marketing and Online Marketing to drive launch of Disney Store mobile app.
Associate Director, Strategic Planning & Consumer Insights (Toyota, JCPenney, New Business Dev.)
interTrend Communications, Inc.
Jan 2008 - Dec 2010 • 2 yrs 11 mos
interTrend Communications is an award-winning full-service communication agency helping corporate America target Asian American segments.
21 Reviews
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Rating Breakdown
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leanne_lmft

United States
Carolyn was very professional, prompt and communicative. I appreciated her expertise and her curiosity. Carolyn took time to fully understand my vision and was a proactive communicator throughout. It was just what I needed to get my idea off the ground. Thanks Carolyn!
Seller's Response

if_kids

United States
Carolyn was very easy to work with. Her professionalism was outstanding! She understood the business clearly and captured every key point effectively. What I liked the most about her was she took my feedback positively and revised the statements until I was satisfied. Thank you Carolyn!
Seller's Response
kavin08

South Korea
First of all I appreciate that Carolyn offered a custom service that was perfect for my needs and time. Her feedback was very helpful and I’m very happy about the result.
vwdoll40

United States
Carolyn was one of best freelancers on fiverr and I have ever worked with. She has a great understanding and high level of professionalism. She understood my requirements and delivered the project in a concise readable and professional way. I definitely can recommend. Will be working with her again.
Seller's Response
cathygainer1

United States
Working with Carolyn was a great experience. Highly recommend.
