I will be your expert customer support and live chat assistant

Nigeria

I speak English

Nursing Student,Health Writer, Medical Blogger and Article Writer

I'm Charles, a final-year Nursing student from Nigeria with 3+ years clinical experience in Medical-Surgical Nursing. I help health blogs, clinics, and wellness brands turn complex medical topics int...
About this Gig

Welcome to your premium customer care solution!


Are you looking for a dedicated professional to manage your customer support, keep your response times low, and turn frustrated buyers into loyal fans? You are in the right place.


I provide expert non-technical customer support, live chat management, and email handling for growing businesses and e-commerce stores. I am highly organized, empathetic, and fully committed to protecting your brand's reputation with every message.


What I offer:

Live Chat Support: Instant, friendly, and professional real-time replies.

Email Support & Ticket Management: Clean, accurate, and structured inbox triage.

Social Media Customer Care: Managing customer inquiries across Facebook, Instagram, and WhatsApp.

Flexible Availability: Operating on a 24/7 mindset, ready to cover full shifts, daytime hours, or night shifts to completely align with your business timezone (EST/PST/GMT).


I use tools like Notion and Google Docs to stay fully updated on your store's policies, FAQs, and knowledge base protocols.


Let's streamline your customer experience! Kindly send a message before placing an order so we can discuss your specific business needs.

Social media platform:

Facebook

•

Instagram

•

Other

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Freshdesk

•

Zendesk

Knowledge base software:

Other